Why improve meetings?

Anyone who has ever had to make a team or an organisation work knows the importance of effective meetings. Yet less than 10% of us have been trained to lead or participate in highly productive meetings. It is often believed some of the skills required to lead and manage people in meetings, whether in-person or online, are instinctive. They are not. They are learnt. Through modelling genius facilitators who demonstrate these talents we have been able to decode the skills in a form suitable for learning. Our 'Keys to run online meetings like magic' teaches you or your people both the administrative processes and the communication patterns for running highly productive meetings that achieve their intended outcomes

Business & personal gains you'll reap

  • Self-Directing Teams

    If done well, meetings are vitally important! They help us know what is expected, know we're included, trusted and making better decisions that contribute to achieving outcomes

  • Employee Satisfaction

    Research tells us 90% of us daydream & 73% of meeting attendees do other work during meetings. This course provides many practical strategies that ignite our and others' engagement

  • Productive Time

    Approximately 33.4% of time spent in meetings is wasted. This equates to 2 months per person per year. Use our system to win back this time for productive use in your personal or business life

Co-Founder of CoreStrategies

Matt Kreis

The program provided subtleties that have made a world of difference to the way we conduct online meetings - from the way we deliver to how our messages are received. This program has also helped me in unexpected ways. It was outstanding. I had many penny drop moments and lots of moments of clarity and since then we've been implementing those in every single one of our meetings. I would suggest this program is worth a look from your end too.

Chief Commercial Officer of 3DOTDIGITAL

Samantha Garbutt

The highlight of the program as a whole is that it is experiential and engaging. Since attending the course, I have become more confident in leading online meetings. What is more exciting, is that my colleagues who have also participated in the program, are maintaining greater rapport in meetings and ensuring we remain on track. I have even noticed that the meetings are getting shorter yet all outcomes are achieved...Magic!

CEO of Brava Ltd

Blair Stevenson

I've got to say that Chris and Geoff are two of their most consciously effective communicators that I've ever met - and I've met a lot. What they don't know about effective communication frankly isn't worth knowing. I got a great deal out of the program. It's certainly helping me structure how I run online meetings more effectively. I'd recommend the program to anyone who wants to run more effective online meetings.

NSW Area Manager for InStitchu

Loris Micheletti

This program was insightful and I liked the way it was delivered. For me, this program is what I really needed to learn as I have to do a lot of meetings during the week with Senior Management or my staff. After this program, I was able to apply what I had learnt and I was really surprised at the results. I highly recommend this program so you too can run meetings like magic.

About this program

  • 11 key capabilities including both the meeting processes and communication methods decoded from genius facilitators

  • Proven methodologies that are evidence based and research backed to connect study findings to the real business world

  • 52 highly targeted learning bursts over 3 modules to learn at your rate, whenever and wherever, for an unlimited time

  • Easy to digest experiential micro-learning lessons backed up by written instruction and quizzes for new capability retention

6.5 hours

Video training

  • Stories for learning

  • Framing for context

  • Instructions for use

  • Demonstrations for skill uptake

  • FAQs

139 pages

Written material

  • Full course content chapters

  • Step-by-step skill drills

  • Short quizzes

Corporate program

at a fraction of the cost

  • $89.00

    Keys to run online meetings like magic

    Enrol now

Course curriculum

  • 1


    • Welcome

  • 2

    Overview of 'Keys to run online meetings like magic'

    • Lesson & Exercise

    • Lesson & Exercise

    • Overview of the 'Keys to run online meetings like magic' Quiz

  • 3

    Our agenda for this program

    • Lesson & Exercise

    • Lesson & Exercise

    • Template: Meeting Agenda

    • Quiz

  • 4

    Pre-meeting preparation

    • Lesson & Exercise

    • Lesson & Exercise

    • Pre-meeting preparation Quiz

  • 5

    Building rapport

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz

  • 6

    Calibration; The art of reading non-verbals for clarity and congruence

    • Lesson & Exercise

    • Lesson & Exercise: Calibrating Self

    • Quiz: Intuition Signals

    • Lesson & Exercise: Calibrating Others

    • Lesson & Exercise: Calibrating Others

    • Quiz: Calibrating others

  • 7

    Framing; Setting the agenda with outcomes and intentions

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz

  • 8

    Outcome intention consequences

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz

  • 9

    Well-formed outcome

    • Lesson & Exercise

    • Well-formed outcome

    • Well-formed outcome - template

    • Quiz: Well-formed outcome

  • 10

    The congruency test and calling incongruence

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz: Congruence

  • 11

    Relevancy challenge; Keeping participants on track

  • 12

    Analogue marking

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz: Analogue Marking

  • 13

    Specifier questions; Getting critical 'need to know' information

    • Lesson & Exercise

    • Lesson & Exercise

    • Quiz: Specifier Questions

  • 14

    Backtrack paraphrase; Testing for understanding, responsibility and accountability

    • Lesson & Exercise

    • Lesson & Exercise

    • Template: Meeting Record

    • Backtrack Quiz

  • 15

    Managing impasses

    • Lesson & Exercise

    • Lesson & Exercise

    • Managing Impasses Quiz

  • 16

    Devil's advocate; Managing and utilising concerns, counter examples and critiques

    • Lesson & Exercise

    • Lesson & Exercise

    • Devil's Advocate Quiz

  • 17

    Review the meeting

    • Lesson

    • Lesson

    • Review the meeting Quiz

  • 18

    Course review

    • Lesson

    • Lesson

    • Course Review Quiz

  • 19

    A new way of meeting and communicating

    • Lesson

    • Lesson

  • 20

    Your feedback

    • 4 question survey

    • Testimonial

  • 21

    Optional; A helping hand

    • A Helping Hand

  • Traditional training

    Traditional trainers attempt to create behavioural change directly with new behaviour. What results is that graduates can talk about what to do (e.g. answer test questions) but they fail to develop the flexible behavioural competence and capability in real life

  • Our programs

    This course is designed on the principles of Cognitive Load Theory to ensure information is easily learned, retained and applied. We combine this with experiential learning (i.e learning by doing) activities for powerful behavioural change for participants

A difference that makes all the difference

When running a meeting a facilitator wants to know whether attendees genuinely understand, whether they agree, whether they have buy-in and whether they are congruent with the intention and outcome for the meeting. Without this knowledge the meeting and the outcomes are at risk of failure. One of the skills we teach is how to read the unspoken cues that tell us all the above, and how to utilise the cues – either to get intrinsic motivation, gather further information or investigate parts of the agenda further. Sometimes in meetings people say ‘yes’ to action items when internally they are thinking ‘no’ because they have incomplete knowledge about what action needs to be taken and what obstacles they may face. It is always better to have people who motivate themselves. A person will have intrinsic motivation – a clear and concise representation of the necessary tasks when they are congruent with the task and outcome – (eg. it does not violate an internal value - this will be expressed in their unspoken communication). Intrinsic motivation is sustained with less time and energy than extrinsic.

Meet the instructors

Geoffrey Wade

Geoffrey Wade is an international business performance improvement consultant specialising in workplace communications and leadership and co-founder of Performance Break-thru Academy. ​ He lives in Brisbane, Australia where the climate is known for being beautiful one day, perfect the next. He is recognised for helping leaders in medium to large corporations to drive quantum improvements in business results. Geoffrey and his team have helped over 10,000 leaders build high performing teams. ​ He’s the author of numerous white papers on communications, leadership and organisational change and the book "The Sales Edge". ​ Geoffrey believes that once you shift the prevailing limiting mindsets about what people can do, that fast and lasting organisational change is possible in many enterprises and that it comes through the effective communication with and leadership of human assets. He says “leaders and organisations are inconsistent and ineffective at connecting with their people - and hidden within this capability gap lies the potential to improve employee psychological safety, engagement and performance”. ​ He is on a mission to shift the prevailing paradigm that employees are liabilities to one where staff are seen as assets and treated accordingly.

Chris Collingwood

Chris is a recognised leader in training design and delivery specialising in leadership development, executive coaching and NLP training and co-founder of Performance Breakthru Academy.  From working with leaders, managers and entrepreneurs over the past thirty years, he has observed that there are specific components that shift teams and organisations from good results to exceptional results. He lives with his partner Jules in the eastern suburbs of Sydney, Australia.  Chris is co-author of the “NLP Field Guide; A reference manual of practitioner level patterns” and has produced hundreds of graduates through his and Jules’s Graduate Certificate qualification in NLP.   ​ ​ He says that “For leaders and organisations, interpersonal communication is fraught with danger.  Important ideas and information are often communicated poorly, resulting in misunderstanding, and low grade execution of projects.  Unfortunately, when a person is promoted into a leadership position, typically they are not taught how to manage themselves or the people who report to them effectively.  Self management includes managing one’s own states, shifting context, and performance”. ​ He is on a mission to help leaders unleash the best in their people to benefit both the working experience and business results.


  • What if I purchase this course and I'm not satisfied?

    We're so confident you'll love it, we've created an option for you to explore a chapter for $12, so you can decide whether this course if right for you and your people. And so you can try this program 'risk-free' for 30 days, if you don't love it, email one of the instructors in the 'Meet the instructors' section above and we'll give you a full refund.

  • How long do I have to complete this course?

    You have unlimited access! We want you to get everything you can out of this course.

  • Why is this course a fraction of its normal price?

    We believe that too many meetings are a waste of your valuable time. Sadly, around 90% of employees, have not been taught how to run effective meetings. We are on a mission to improve meetings - for everyone! This course has been designed specifically to help you get back more time so you can focus on your work, foster more collaborative and cohesive working relationships as well as gain more personal and career satisfaction. Hence, we want to help you improve the meetings you run or attend, by giving you access to this incredibly useful learning